Privacy-policy

Queantic Privacy Statement

Queantic considers your privacy to be important. We will therefore process and use your data in a secure manner in accordance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). In this privacy statement, we will explain what information will be collected and why. It also outlines your rights regarding the processing of your personal data. Please contact us if you have any questions about your privacy or this statement.

Article 1: Who are we?

Queantic is a sole proprietorship located in Worcester, Massachusetts, USA. We are the controller of your personal data.

Article 2: Which data do we use?

  • We process your website's name, email address, and credit card or other payment details to register you for our services.
  • We also process data from visitors to your website, including country, pages visited, device, and browser used. We use this information to provide insights into visits to your website and to ensure satisfaction during the term of our agreement. Data is deleted when you delete your account, and a backup is kept for up to 90 days post-agreement before being permanently deleted.
  • For financial administration, we process your name, email, and credit card details. If desired, we can send an invoice, which will include your company name, address, and VAT ID. We are required to store invoice data for 7 years for legal obligations and will anonymize it afterward.
  • We may process personal data for marketing purposes, and we process your email for direct marketing. We delete this information when you unsubscribe or indicate that you no longer wish to be contacted.
  • Data such as your name, email, and payment details may be processed for complaints, affiliate marketing, or for contacting us via the website.

Article 3: How do we obtain this information?

We have obtained the above information from you as a client or website visitor, as you have provided it to us. For payment validation, we may receive your address via our payment provider, Stripe.

Article 4: Your Rights Regarding Data

Under GDPR and CCPA, you have several rights:

  • Access: You can request to view your data at any time.
  • Correct: You can request to correct or delete your data.
  • Object: You can object to the processing of your data.
  • Data Transfer: You can request to transfer your data to another provider.
  • Automated Processing: You can request a reconsideration of automated decisions.
  • Withdrawal: You can withdraw consent where data is processed based on explicit consent.

To exercise these rights, please contact us via our contact page.

Article 5: Who Receives Your Data?

We will not provide your data to third parties, except where required for business operations or by law. We use the minimum number of external services, ensuring that all third parties handling your data are contractually obligated to protect your privacy.

Article 6: Automated Decision-Making

We may use automated decision-making based on information or actions provided by you, such as when a payment term has expired or when you are moved to a higher plan.

Article 7: Final Provisions

We recommend you regularly consult this privacy statement for updates. Any changes will be communicated to you. For any questions or complaints, please contact us via our contact page.